Full-service dental billing
Every claim worked until it's paid
Your team sees patients. Janie handles everything that happens after — submission, posting, denials, and follow-up — until every claim is cleared.
Insurance Billing
The full claims cycle, handled daily
Janie submits your claims daily — primary and secondary, with narratives and attachments — then tracks each one until the payment posts. Your team sees the money land without touching a claim.
Primary and secondary claims submitted dailyNarratives, X-rays, and attachments includedError checks on every claim before submissionPayments posted within 24 hours of receiptLine-item posting matched to every claimFollow-up from day 30, then every 7 daysDenials investigated, appealed, and trackedAutomatic opt-out from virtual credit card fees
Primary and secondary claims submitted dailyNarratives, X-rays, and attachments includedError checks on every claim before submissionPayments posted within 24 hours of receiptLine-item posting matched to every claimFollow-up from day 30, then every 7 daysDenials investigated, appealed, and trackedAutomatic opt-out from virtual credit card fees
Primary and secondary claims submitted dailyNarratives, X-rays, and attachments includedError checks on every claim before submissionPayments posted within 24 hours of receiptLine-item posting matched to every claimFollow-up from day 30, then every 7 daysDenials investigated, appealed, and trackedAutomatic opt-out from virtual credit card fees
Live Reporting
See where every claim stands, in real-time
All claims work happens inside your practice software. Janie shows it live — claim status, aging, and collections in one view, without waiting on a report.
Claim status and aging by payer and providerProduction vs. collections, month to dateAging buckets at 30, 60, and 90 daysPatient AR at a glanceMirrored live from your practice softwareOne dashboard in Janie, not a monthly summary
Claim status and aging by payer and providerProduction vs. collections, month to dateAging buckets at 30, 60, and 90 daysPatient AR at a glanceMirrored live from your practice softwareOne dashboard in Janie, not a monthly summary
Claim status and aging by payer and providerProduction vs. collections, month to dateAging buckets at 30, 60, and 90 daysPatient AR at a glanceMirrored live from your practice softwareOne dashboard in Janie, not a monthly summary
Patient Collections · Coming soon
Patient balances collected the way you'd do it
Statements go out on schedule, reminders escalate at 60 and 90 days, and every contact is logged in your practice software. Nothing goes to collections without your approval.
Statements audited before they go outNotices at 60, 90, and final — under your practice's brandingPayment links and QR codes on every noticeEscalating outreach by text, email, and mailFull contact history in your practice softwareCollections referrals only with your approval
Statements audited before they go outNotices at 60, 90, and final — under your practice's brandingPayment links and QR codes on every noticeEscalating outreach by text, email, and mailFull contact history in your practice softwareCollections referrals only with your approval
Statements audited before they go outNotices at 60, 90, and final — under your practice's brandingPayment links and QR codes on every noticeEscalating outreach by text, email, and mailFull contact history in your practice softwareCollections referrals only with your approval
It's Tuesday. A crown claim from three weeks ago just got denied for a missing attachment. Janie caught it this morning, pulled the X-ray, and the corrected claim is already back with the payer — before anyone at the front desk knew it existed.
Built around your practice
Works with your current systems
Janie works in the practice software you already run. No migration, no new tools for your team to learn.
Verified before it's billed
Verification data flows into every claim and predetermination, so problems get caught before submission and not on the remit.
SOC 2 and HIPAA compliant
Janie is SOC 2 audited, HIPAA compliant, and signs BAAs with all clients before onboarding. Your patient data is protected at every step.
The Janie difference
without janie
The aging report runs to four pages. Claims from March are still unpaid, two denials never got appealed, and yesterday's checks are sitting in a drawer waiting to be posted. The office manager works billing between patients — which means billing gets whatever's left of the day.
with janie
Claims went out yesterday and every day before it. Payments posted the day the EOBs were scanned. Two claims crossed 30 days this week and follow-up already started. The aging report is one page, and nobody in the office touched any of it.
Janie has been a game-changer for our practice. They've taken the entire claims process off our plate. Over 20% of our claims were sitting past 90 days and now we're under 4% and it's only been two months. They handle all of our AR and it's cheaper than any other vendor we spoke with.
Amber
Practice Manager
Common questions
How do payments get posted?
Checks, EFTs, and ERAs are posted within 24 hours of receipt, matched line by line, with posting notes on every payment.
What happens when a claim is denied?
Every denial is investigated, corrected where possible, resubmitted, and appealed with supporting documentation — and tracked until it resolves.
Which practice software does Janie support?
Janie works with Open Dental, Eaglesoft, Dentrix, and Dentrix Ascend. We're adding integrations every month so if you use a system that we don't currently integrate with, send us a message!
Who do I reach when something's wrong?
A message to the billing team gets a same-business-day response. You'll also have a dedicated account manager who can answer all your questions.
