Every patient verified before they walk in
Basic insurance coverage confirmed automatically
Janie checks eligibility for each patient on your schedule days before their appointment. Your team gets a complete picture of every patient's coverage.
Complete benefit breakdowns — no calls, no hold times
Full insurance breakdowns pulled automatically and uploaded to your practice software. Full treatment clarity with no carrier calls, hold times, or manual entry.
Know exactly what’s left in real-time
Instantly see which patients have untapped benefits and automatically schedule the treatment opportunities before their plan resets.
Reliability you can count on
Reduce admin work without losing visibility
.svg){kind=icon}
The Janie difference
Built for the real world
Common verification questions
Dental insurance verification is the process of confirming that a patient's insurance is active and reviewing the benefits, deductibles, annual maximums, frequencies, limitations, exclusions, and other plan details that may affect treatment coverage. Verification should be completed before the patient's appointment so the practice has time to address missing or inactive coverage.
An eligibility check confirms whether a patient's policy is active (as of a particular date) and returns basic information about the patient's plan. A full benefit breakdown provides more detailed information about how the plan works, including coverage percentages, deductibles, annual maximums, frequencies, waiting periods, limitations, exclusions, and benefits available for different procedure categories.
Yes. Janie uses the practice schedule to identify upcoming patients, check eligibility, retrieve benefit information, flag exceptions, and add completed verification data back into the practice software. Janie automates this process and supports on-demand checks for same-day patients.
Janie retrieves insurance information through payer portals, phone calls to a carrier representative, and fax workflows. Automated QA and human-in-the-loop review provide additional assurance when a verification requires more than a basic electronic eligibility response.
