Full-service dental billing

Every claim worked until it's paid

Your team sees patients. Janie handles everything that happens after — submission, posting, denials, and follow-up — until every claim is cleared.
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Insurance Billing

The full claims cycle, handled daily

Every claim is submitted, tracked, posted, and appealed. Nothing ages out unnoticed and nothing gets written off by default. Your team never touches a claim.

Live Reporting

See where every claim stands, in real time

All claims work happens inside your practice software. Janie shows it live — claim status, aging, and collections in one view, without waiting on a report.

Patient Collections · Coming soon

Patient balances collected your way

Statements go out on schedule, reminders escalate at 60 and 90 days, and every contact is logged in your practice software. Nothing goes to collections without your approval.

It's Tuesday. A crown claim from three weeks ago just got denied for a missing attachment. Janie caught it this morning, pulled the X-ray, and the corrected claim is already back with the payer — before anyone at the office knew it was even denied.
Why Janie

The benefit of human + AI

Automation handles the repetitive work while Janie’s team reviews every claim. It’s the speed of automation with the judgment of dental billing experts.

Works with every major payer
Automated verification across all major dental carriers, with human-in-the-loop QA for added assurance.
Designed with same-days in mind
Verification runs days before the appointment. For same-day additions, Janie can verify on the spot.
Accurate data that feeds your revenue cycle
Verification data flows into claims and payments, removing the gaps between what's verified and what gets billed.

The Janie difference

without janie
Aging report
47 open claims · Oldest 187 days
Insurance A/R
$96,400
Patient
Carrier
Age
Amount
R. Alvarez
Delta Dental
90+
$1,840
J. Nguyen
Aetna
90+
$2,215
M. Okafor
Cigna
90+
$960
S. Patel
MetLife
90+
$1,375
D. Kim
Guardian
61–90
$610
L. Torres
Delta Dental
61–90
$1,120
A. Brooks
United Concordia
61–90
$845
K. Hassan
Aetna
31–60
$1,490
E. Murphy
Humana
31–60
$520
T. Chen
Delta Dental
31–60
$2,060
B. Ortiz
Cigna
31–60
$735
N. Singh
MetLife
31–60
$1,180
Billing happens between patients. The report grows faster than anyone can work it.
with janie
Aging report
5 open claims · Oldest 32 days
Insurance A/R
$9,410
Patient
Carrier
Age
Amount
R. Alvarez
Delta Dental
31–60
$1,840
J. Nguyen
Aetna
0–30
$2,215
M. Okafor
Cigna
0–30
$1,960
S. Patel
MetLife
0–30
$2,375
D. Kim
Guardian
0–30
$1,020
1 claim past 30 days · Follow-up started
Claims out daily. Payments posted within one business day. Follow-up starts at 30 days. Nobody in the office touched it.
Janie has been a game-changer for our practice. They've taken the entire claims process off our plate. Over 20% of our claims were sitting past 90 days and now we're under 4% and it's only been two months. They handle all of our AR and it's cheaper than any other vendor we spoke with.
Amber
Practice Manager

Built around your practice

Works with your current systems
Janie works in the practice software you already run. No migration and no new tools for your team to learn.
Verified before it's billed
‍
Verification data flows into every claim and predetermination, so problems get caught before submission and not on the remit.
SOC II and HIPAA compliant
‍
Janie is SOC II audited, HIPAA compliant, and signs BAAs with all clients before onboarding. Your patient data is protected at every step.

Common questions

What is hybrid dental billing?

Hybrid dental insurance billing pairs automation with a dedicated team of expert billers. AI and automation handle repetitive, everyday work like preparing the claim, scrubbing it against clean claims standards, posting payments, and reporting. Our dental billers review each claim so it's submitted correctly, every time.

How do payments get posted?

Checks, EFTs, and ERAs are posted within 24 hours of receipt, matched line by line, with posting notes on every payment.

What happens when a claim is denied?

Every denial is investigated, corrected where possible, resubmitted, and appealed with supporting documentation — and tracked until it resolves.

Which practice software does Janie support?

Janie works with Open Dental, Eaglesoft, Dentrix, and Dentrix Ascend. We're adding integrations every month so if you use a system that we don't currently integrate with, send us a message!

Who do I reach when something's wrong?

A message to the billing team gets a same-business-day response. You'll also have a dedicated account manager who can answer all your questions.

Put your revenue cycle on autopilot
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